The VIAC Online Case Management Platform (VIAC OCM Platform) aims to be the all-in-one platform for e-filing and online case management for better experience of arbitration users by streamlining processes and improving time&cost-effectiveness.
VIAC OCM Platform is developed and operated by Vietnam International Arbitration Centre (VIAC), embodying VIAC’s great efforts to adapt to the Vietnam’s transition to digital economy by vitalizing the implementation of e-contract – the core of digital ecomony.
VIAC OCM Platform is a VIAC's step toward reducing its carbon footprint and adopting practices of paperless arbitration.
Accessibility: easily access the platform across different time zones with basic internet services and technologies
Security and Data Protection: provide a standardized security for documents and information, adhering to domestic and international standards, including EU General Data Protection Regulation.
Transparency: Uphold transparency by maintaining clear and comprehensive records of all activities and communications.
Cost and Time-efficiency: optimizing administrative process and overheads through e-filing and online case management, and minimizing travel, accommodation, other expenses associated with in-person meetings and hearings.
This VIAC OCM Platform is made possible by the support of the American people through the United States Agency for International Development (USAID). The contents of this VIAC OCM Platform are the sole responsibility of the Vietnam International Arbitration Centre (VIAC) and do not necessarily reflect the views of USAID or the United States Government.
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